Get in touch to book a break for your pet. Call us +971 4 884 8847 or email info@urbantailsdubai.com

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It’s the ultimate luxury pet destination……

                                         ....A seven star hotel, custom built for four legged friends!

At the heart of Urban Tails Pet Resort is a dedication, passion & drive to provide the best pet care in the UAE.

 

Back in 2010, the project to open the first pet resort in the Gulf region was dreamed up when the search for contemporary, specialised pet accommodation & care facilities in the country came up empty.

 

Urban Tails Pet Resort has by now established an excellent reputation through word-of-mouth as the most reliable, trustworthy and well managed boarding facility in the UAE with a proven track record for outstanding pet care with a personal touch. 

 

Thousands of happy guests have come through the doors ranging from first time boarders, anxious or energetic pups, pampered pets, ex-shelter & rescued pets as well as pedigree types.

 

Our business is 100% Irish owned & managed but at the core is a large team of trained and experienced Pet Carers & Supervisors from Europe, the US & Asia who have a passion for exceeding & maintaining a high level of customer service that is unique in Dubai. The number of loyal customers and regular guests, along with the excellent reputation that Urban Tails has maintained over the last few years, is testament to the quality of service that every guest receives.

 

Our priority is to always provide worry free stays for our guests with peace-of-mind 24/7 for their owners.

Modern Custom Built Pet Facility
Fully Air conditioned Accommodation & Play Areas
Live Webcam Access!
Dog Suites with Plasma TV’s
Outdoor In-Ground Pool & Shaded Garden
Indoor All Weather Play Areas
Separate Cat Accommodation
Soothing Pet Acoustic Music Piped Throughout the Resort
Wide Selection of In-House Foods Available
High Standard of Pet Care from Trained & Experienced Staff
24/7 Pet Care & Supervision
Low Staff to Pet Ratio
Daily Housekeeping
Adjoining Suites & Condos for Multiple Pets 
Dog Enrichment Doggie Daycare

Thanks to our friends Insydo for the awesome video! Here's the full article for a great read!  

Our Timings

 

   Front Desk: Saturday-Thursday, 9am to 6pm

 

Boarding Check-in: Saturday-Thursday, 9am to 3pm

 

Boarding Check out: Saturday-Thursday, 9am to 12noon

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Daycare: 7am to 7pm

 

Friday : Closed*

 

     *No check ins or check outs on Friday (or outside of specified times), no phone calls or emails answered

 

Tours & Visits

 

Tours of the facility are welcomed & highly advised if you plan on boarding your pet with us. We love showing off our fabulous resort and answering any queries you may have!

 

For the safety & comfort of our guests, tour timings are strictly between 9am and 2pm, Saturday to Thursday.

 

Due to strict vaccination standards, pets are not allowed on a tour.